See to determine if you device supports WiFi 5. Use devices that support at minimum WiFi 5 (802.11ac) on the 5ghz band.Please find the newest available driver for your wireless device from the vendor's website.
Drivers make a significant difference to the performance of your wireless connection. Ensure the latest wireless drivers are installed (MacOS includes drivers as part of the Operating System updates).Ensure all Operating System updates are installed.Ensure you are using a valid SFU computing ID.If you continue to experience frequent disconnects or slow wireless service, try the following suggestions to see if connectivity improves. The majority of wireless incidents are resovled by (re)installing Cloudpath. A manual update can be done at any time before March 7, on or off campus, however Android users will need to update on or after March 7. A complete list of instructions based on operating system is available at. If you are not prompted and not using a managed or Windows device, you will need to perform this action manually.If you have an SFU Managed Device or are using a Windows operating system, your update should be automatic, and no action is required.Please do so to ensure your Wi-Fi certificate is updated.
Your device will prompt youto accept a new SFU Wi-Fi security certificate, or to re-enter your SFU ID and password.Upon arriving on campus on or after March 7, to access SFU WiFi networks you will be required to update the Wi-Fi security certification for each device you use to connect.
This will impact all devices currently configured to the SFUNET-SECURE and eduroam WiFi networks. To continue to provide stable and secure Wi-Fi at SFU, the WiFi security certificate will be updated on March 7 across all SFU networks and campuses.